Online Intuitive Tarot Card Reading

Cancellation Policy

This policy applies to all Reiki Healing (in-person or distance), Tarot Card Reading (not including Tarot Card Party hire), and combined Reiki & Tarot sessions. See my website for current dates and pricing. By booking, you agree to the terms below. 1. Booking Requirements Sessions are held in-person at my place of business (address on home page) or online via Google Meet. Please arrive or log in on time — late arrivals cannot be extended. Payment must be completed before the session begins. 2. Online Sessions Please ensure a quiet space and stable internet connection. A link and call details are sent once your booking is confirmed. Refunds are not provided for missed sessions due to client-side connectivity issues. If a technical issue is on my end, you'll receive a free reschedule or full refund. 3. In-Person Sessions Please respect the energy of the space, avoid bringing uninvited guests, and silence your phone. Please let me know of any accessibility needs in advance. 4. Payment, Rescheduling & Cancellations Bookings are confirmed once payment is received. Rescheduling requires at least 24 hours' notice, subject to availability; otherwise it is treated as a cancellation. Cancellations with 24+ hours' notice receive a full refund or credit; less than 24 hours' notice forfeits payment. If I need to cancel, you'll receive a full refund or free reschedule. 5. Privacy & Minors Personal information and session content are kept confidential and not shared with third parties. Sessions are for clients aged 18+; minors require parent or guardian consent and presence. 6. Nature of Services & Liability Reiki and Tarot are offered for relaxation, reflection, and general guidance — not a substitute for medical, psychological, legal, or financial advice, and not a diagnostic or treatment service. Please consult a qualified professional for these matters. I am not liable for decisions made based on a session; clients remain responsible for their own wellbeing and choices. By booking with Sophie Aroha, you agree to all terms above.